Privacy Policy
Last updated: March 2026
1. Introduction
AppsyOne ("Company," "we," "us"), operating from Hyderabad, Telangana, India, is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
2. Information We Collect
We may collect the following categories of information when you interact with us:
- Contact Information — name, email address, and phone number provided through our contact or enquiry forms
- Business Information — company name, industry, and project requirements shared during consultations
- Payment Information — billing details necessary to process transactions (processed through secure third-party payment gateways)
- Usage Data — pages visited, session duration, referral sources, and browser type, collected through analytics tools
- Technical Data — IP address and device information, collected for security and service improvement purposes
3. Purpose of Data Collection
We use the information collected for the following purposes:
- To respond to enquiries and provide project consultations
- To deliver and manage the services you have engaged us for
- To process payments and maintain accurate financial records
- To communicate project updates, milestones, and relevant service information
- To improve our website, services, and overall client experience
- To send service-related communications and, where you have opted in, occasional updates about our offerings
- To comply with applicable legal and regulatory obligations
4. Data Protection & Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures are in line with the security practices prescribed under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Access to personal data is restricted to authorised personnel on a need-to-know basis.
5. Data Retention
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, or to resolve disputes. Project-related information may be retained for a reasonable period following project completion for support, reference, and legal compliance purposes.
6. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers (such as hosting providers, payment processors, and analytics platforms) solely for the purpose of delivering our services. All such providers are bound by appropriate data protection agreements and are required to handle your data in accordance with this policy.
7. Cookies & Tracking
Our website uses essential cookies to ensure proper functionality and may use analytics cookies to help us understand visitor behaviour and improve our services. You can manage your cookie preferences through your browser settings. Continued use of our website implies your consent to the use of cookies as described in this section.
8. Your Rights
Under applicable Indian data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction or update of inaccurate or incomplete data
- Request erasure of your personal data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
- Lodge a complaint with our Grievance Officer regarding data handling practices
To exercise any of these rights, please contact us using the details provided below.
9. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules framed thereunder, the details of our Grievance Officer are as follows:
Grievance Officer
AppsyOne
PSR Prime Towers, 704 C, 7th Floor, Gachibowli,
Hyderabad, Telangana 500032, India
Email: sales@appsy.one
Any grievance or complaint shall be acknowledged within 48 hours of receipt and resolved within one month from the date of acknowledgement.
10. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our services following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at sales@appsy.one.
Registered Office: PSR Prime Towers, 704 C, 7th Floor, Gachibowli, Hyderabad, Telangana 500032, India