Terms of Service

1. Agreement to Terms

These Terms of Service ("Agreement") constitute a legally binding contract between you ("Client," "you") and AppsyOne ("Company," "we," "us"), a digital services firm operating from Hyderabad, Telangana, India. By engaging our services — including accepting a project proposal, making a payment, or providing project requirements — you acknowledge that you have read, understood, and agree to be bound by this Agreement.

2. Scope of Services

AppsyOne offers website development, mobile application development, and related digital solutions. The scope of work, deliverables, timelines, and milestones for each engagement will be documented in a project proposal or statement of work ("SOW") prior to commencement. Any services not explicitly outlined in the SOW shall be considered outside the scope of the engagement.

3. Fees & Payment

Project fees are determined based on the selected service plan and any additional requirements discussed during the consultation phase. Unless otherwise specified in your project proposal, the standard payment structure is as follows:

• 50% advance — payable prior to commencement of work
• 50% balance — payable upon project completion, prior to final delivery

All fees quoted are exclusive of applicable taxes, including Goods and Services Tax (GST) as per Indian tax regulations. Fee estimates are valid for the duration specified in the project proposal and are subject to revision for changes in scope.

4. Payment Policy

Due to the bespoke nature of our services, all payments made toward a project are non-refundable once work has commenced. When development begins, dedicated resources — including design, development, and project management — are allocated to your project, and deliverables are shared progressively throughout the engagement.

This policy applies to scenarios including, but not limited to, change in project direction, business restructuring, delayed feedback from the Client, or cancellation at any stage after payment. For complete details, please refer to our Refund & Cancellation Policy.

5. Project Timelines

Estimated timelines will be provided in your project proposal. We make every effort to deliver within the agreed schedule; however, timelines may be adjusted due to changes in scope, delays in receiving Client content or approvals, or unforeseen technical considerations. We will communicate any material changes to the timeline promptly.

6. Intellectual Property & Source Code

Upon receipt of full payment, the Client is granted a perpetual, non-exclusive license to use the final delivered product (website, application, or digital solution) for its intended business purpose. All custom designs, graphics, and content created specifically for the Client's project shall be owned by the Client.

Source Code Ownership: The source code, codebase, and underlying technical architecture developed during the engagement remain the intellectual property of AppsyOne. Source code is not included as part of the standard deliverables and is not transferred to the Client under this Agreement.

Source Code Transfer (Exit Option): Should the Client wish to obtain ownership of the source code, a source code transfer fee equivalent to 50% of the total project fees paid shall apply. Upon receipt of this fee, AppsyOne will transfer the source code in its then-current state on an "as-is" basis, with no ongoing obligation for support, maintenance, or warranty related to the transferred code.

AppsyOne retains the right to utilise general-purpose tools, techniques, frameworks, and methodologies that are not proprietary to the Client's project. We may feature the completed project in our portfolio unless the Client requests otherwise in writing.

7. Client Responsibilities

To ensure smooth project delivery, the Client agrees to:

• Provide all required content, assets, and feedback within the agreed timelines
• Review and approve deliverables at each milestone within the specified timeframe
• Ensure that all content provided does not infringe upon any third-party intellectual property rights
• Adhere to the agreed payment schedule
• Designate a primary point of contact for project communications

Delays in fulfilling the above responsibilities may impact the project timeline and are not attributable to AppsyOne.

8. Revisions & Change Requests

Each project includes a defined number of revision rounds as specified in your project proposal. We encourage Clients to provide consolidated feedback during each round to ensure efficient progress. Requests beyond the included revision rounds or changes to the approved scope may be accommodated at an additional cost, which will be communicated and agreed upon in advance.

9. Limitation of Liability

To the maximum extent permitted by applicable law, AppsyOne shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the services provided. Our aggregate liability under this Agreement shall not exceed the total fees paid by the Client for the specific project in question.

10. Cancellation & Termination

Either party may terminate the engagement by providing written notice via email. In the event of termination after work has commenced:

• The Client shall be responsible for payment for all work completed up to the date of termination
• No refund shall be issued for payments already made
• The Client will receive all deliverables completed up to the point of termination

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of the engagement. This obligation shall survive the termination of this Agreement.

12. Indemnification

The Client agrees to indemnify and hold harmless AppsyOne, its directors, employees, and contractors from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from the Client's breach of this Agreement, misuse of deliverables, or violation of any applicable law.

13. Dispute Resolution

In the event of any dispute arising out of or in connection with this Agreement, both parties shall first endeavour to resolve the matter amicably through good-faith discussion. If the dispute remains unresolved within thirty (30) days of written notice, either party may refer the matter to arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Hyderabad, Telangana, India.

14. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Republic of India, including the Indian Contract Act, 1872, and the Information Technology Act, 2000. Subject to the arbitration clause above, the courts of Hyderabad, Telangana, India shall have exclusive jurisdiction over any proceedings arising out of this Agreement.

15. Severability

If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

16. Acceptance & Consent

By proceeding with any phase of the engagement — including accepting a project proposal, making a payment, or providing project requirements — the Client confirms acceptance of this Agreement in its entirety, including the payment policy, intellectual property terms, and source code ownership provisions set forth herein.

17. Amendments

AppsyOne reserves the right to update this Agreement from time to time. Any material changes will be communicated via our website. Continued engagement of our services following such updates constitutes acceptance of the revised terms.

18. Contact Information

For any questions or clarifications regarding this Agreement, please reach out to us at sales@appsy.one.

Registered Office: PSR Prime Towers, 704 C, 7th Floor, Gachibowli, Hyderabad, Telangana 500032, India